/* ──────────────────────────────────────────────────────────────
   Painel de Atendimento — focused full-window layout, no sidebar.
   3 columns: conv list (320px) + chat (flex) + contact info (320px).
   Source: docs/handoff/src/shell.jsx + chat-shared.jsx + DESIGN-SYSTEM 5.3
   ────────────────────────────────────────────────────────────── */

/* ── Outer shell ───────────────────────────────────────── */
.painel-shell {
  display: flex;
  flex-direction: column;
  height: 100vh;
  overflow: hidden;
  background: var(--wt-bg);
  color: var(--wt-fg);
  font-family: var(--wt-font);
}

.painel-main {
  flex: 1;
  display: flex;
  min-height: 0;
  overflow: hidden;
}

/* ── Brand (used inside painel topbar) ─────────────────── */
.painel-brand {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
  user-select: none;
  color: var(--wt-fg);
  text-decoration: none;
  cursor: pointer;
  transition: opacity 0.12s;
}
.painel-brand:hover { opacity: 0.85; }
.painel-brand-logo {
  width: 26px; height: 26px;
  flex-shrink: 0;
}
.painel-brand-text {
  font-family: var(--wt-font-display);
  font-size: 16px;
  font-weight: 700;
  letter-spacing: -0.5px;
  color: var(--wt-fg);
  white-space: nowrap;
}
.painel-brand-text .accent { color: var(--wt-primary); }

/* User menu trigger (richer than the wt-topbar-user — has status) */
.painel-topbar-user {
  display: flex;
  align-items: center;
  gap: 8px;
  height: 38px;
  padding: 0 8px 0 4px;
  border: none;
  background: transparent;
  border-radius: var(--wt-r);
  color: var(--wt-fg);
  cursor: pointer;
  font-family: var(--wt-font);
  transition: background 0.12s;
}
.painel-topbar-user:hover { background: var(--wt-bg-3); }
.painel-topbar-user-text {
  display: flex; flex-direction: column; align-items: flex-start;
  min-width: 0;
}
.painel-topbar-user-name {
  font-size: 12.5px; font-weight: 600; line-height: 1.2;
}
.painel-topbar-user-status {
  font-size: 10.5px; color: var(--wt-fg-3);
}
@media (max-width: 640px) {
  .painel-topbar-user-text { display: none; }
}

/* ── Conversation rail (left) ──────────────────────────── */
.painel-conv-rail {
  width: 320px;
  flex-shrink: 0;
  background: var(--wt-card);
  border-right: 1px solid var(--wt-border);
  display: flex;
  flex-direction: column;
  min-height: 0;
}

.painel-conv-tabs {
  display: flex;
  padding: 8px 8px 0;
  border-bottom: 1px solid var(--wt-border);
  flex-shrink: 0;
  gap: 2px;
}
.painel-conv-tab {
  flex: 1;
  height: 36px;
  padding: 0 8px;
  border: none;
  background: transparent;
  color: var(--wt-fg-3);
  border-bottom: 2px solid transparent;
  margin-bottom: -1px;
  cursor: pointer;
  font-family: var(--wt-font);
  font-size: 12px;
  font-weight: 500;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  transition: color 0.12s, border-color 0.12s;
}
.painel-conv-tab:hover { color: var(--wt-fg); }
.painel-conv-tab.is-active {
  color: var(--wt-primary);
  border-bottom-color: var(--wt-primary);
  font-weight: 600;
}
.painel-conv-tab-count {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 16px;
  height: 16px;
  padding: 0 5px;
  border-radius: 8px;
  background: var(--wt-bg-3);
  color: var(--wt-fg-3);
  font-size: 10px;
  font-weight: 700;
}
.painel-conv-tab.is-active .painel-conv-tab-count {
  background: var(--wt-primary-soft);
  color: var(--wt-primary);
}

.painel-conv-search-wrap {
  padding: 10px 10px 6px;
  flex-shrink: 0;
}
.painel-conv-search {
  display: flex;
  align-items: center;
  gap: 8px;
  height: 32px;
  padding: 0 10px;
  background: var(--wt-bg-2);
  border: 1px solid var(--wt-border);
  border-radius: var(--wt-r);
  transition: border-color 0.12s, background 0.12s;
}
.painel-conv-search:focus-within {
  border-color: var(--wt-primary);
  background: var(--wt-card);
}
.painel-conv-search > svg {
  color: var(--wt-fg-4);
  flex-shrink: 0;
}
.painel-conv-search input {
  flex: 1; min-width: 0;
  border: none; outline: none; background: transparent;
  color: var(--wt-fg);
  font-family: var(--wt-font);
  font-size: 12px;
}
.painel-conv-search input::placeholder { color: var(--wt-fg-4); }

.painel-conv-list {
  flex: 1;
  overflow-y: auto;
  padding: 4px 6px 12px;
  scrollbar-width: thin;
  scrollbar-color: var(--wt-border-2) transparent;
}
.painel-conv-list::-webkit-scrollbar { width: 6px; }
.painel-conv-list::-webkit-scrollbar-thumb {
  background: var(--wt-border-2);
  border-radius: 3px;
}

.painel-conv-item {
  display: flex;
  gap: 10px;
  width: 100%;
  padding: 10px 12px;
  border-radius: 8px;
  border: none;
  background: transparent;
  cursor: pointer;
  text-align: left;
  position: relative;
  transition: background 0.1s;
  font-family: var(--wt-font);
  color: var(--wt-fg);
  margin-bottom: 2px;
}
.painel-conv-item:hover { background: var(--wt-bg-2); }
.painel-conv-item.is-selected {
  background: var(--wt-primary-soft);
}
.painel-conv-item.is-selected::before {
  content: '';
  position: absolute;
  left: 0; top: 8px; bottom: 8px;
  width: 3px;
  background: var(--wt-primary);
  border-radius: 0 2px 2px 0;
}
.painel-conv-item-main {
  flex: 1; min-width: 0;
  display: flex; flex-direction: column; gap: 2px;
}
.painel-conv-item-row {
  display: flex; align-items: center; gap: 6px;
}
.painel-conv-item-name {
  flex: 1;
  font-size: 13px;
  font-weight: 600;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: var(--wt-fg);
}
.painel-conv-item-time {
  font-size: 11px;
  color: var(--wt-fg-4);
  white-space: nowrap;
  font-variant-numeric: tabular-nums;
}
.painel-conv-item-preview-text {
  font-size: 11.5px;
  color: var(--wt-fg-3);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.painel-conv-item-meta {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-top: 3px;
}
.painel-conv-item-tag {
  font-size: 9.5px;
  padding: 1px 6px;
  border-radius: 4px;
  font-weight: 600;
  background: var(--wt-bg-3);
  color: var(--wt-fg-3);
  letter-spacing: 0.02em;
  white-space: nowrap;
}
.painel-conv-item-tag.is-assignee {
  background: color-mix(in oklch, var(--wt-info) 14%, transparent);
  color: color-mix(in oklch, var(--wt-info) 75%, var(--wt-fg));
}
.painel-conv-item-unread {
  margin-left: auto;
  font-size: 10px;
  font-weight: 700;
  background: var(--wt-primary);
  color: white;
  padding: 1px 6px;
  border-radius: 99px;
  min-width: 18px;
  text-align: center;
  line-height: 14px;
  height: 16px;
  font-variant-numeric: tabular-nums;
}

.painel-conv-empty,
.painel-conv-loading {
  padding: 40px 20px;
  text-align: center;
  color: var(--wt-fg-4);
  font-size: 12px;
}

/* ── Chat (center column) ──────────────────────────────── */
.painel-chat {
  flex: 1;
  display: flex;
  flex-direction: column;
  min-width: 0;
  background: var(--wt-chat-bg);
}

.painel-chat-head {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 16px;
  background: var(--wt-card);
  border-bottom: 1px solid var(--wt-border);
  flex-shrink: 0;
  height: 56px;
  box-sizing: border-box;
}
.painel-chat-head-info {
  flex: 1;
  min-width: 0;
}
.painel-chat-head-name {
  font-size: 13.5px;
  font-weight: 600;
  color: var(--wt-fg);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.painel-chat-head-meta {
  font-size: 11.5px;
  color: var(--wt-fg-3);
  margin-top: 1px;
  font-variant-numeric: tabular-nums;
}
.painel-chat-head-actions {
  display: flex;
  align-items: center;
  gap: 4px;
}

/* Messages area */
.painel-chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 18px 18px 8px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  background: var(--wt-chat-bg);
  scrollbar-width: thin;
  scrollbar-color: var(--wt-border-2) transparent;
}
.painel-chat-messages::-webkit-scrollbar { width: 8px; }
.painel-chat-messages::-webkit-scrollbar-thumb {
  background: var(--wt-border-2);
  border-radius: 4px;
  border: 2px solid transparent;
  background-clip: content-box;
}

.painel-chat-loadmore {
  align-self: center;
  margin: 0 auto 4px;
}

/* Message bubbles */
.painel-msg {
  display: flex;
  gap: 8px;
}
.painel-msg.is-mine { justify-content: flex-end; }

.painel-msg-bubble {
  max-width: 68%;
  padding: 8px 12px;
  border-radius: 14px 14px 14px 4px;
  background: var(--wt-bubble-in);
  border: 1px solid var(--wt-border);
  font-size: 13.5px;
  line-height: 1.45;
  white-space: pre-wrap;
  word-wrap: break-word;
  color: var(--wt-fg);
  box-shadow: var(--wt-shadow-sm);
}
.painel-msg.is-mine .painel-msg-bubble {
  border-radius: 14px 14px 4px 14px;
  background: var(--wt-bubble-out);
  border: none;
  color: oklch(0.20 0.04 265);
}
[data-theme="wisertalk-dark"] .painel-msg.is-mine .painel-msg-bubble {
  color: var(--wt-fg);
}
.painel-msg-author {
  font-size: 10.5px;
  font-weight: 600;
  letter-spacing: 0.2px;
  margin-bottom: 3px;
  opacity: 0.7;
}
.painel-msg-bubble-time {
  margin-top: 4px;
  font-size: 10.5px;
  opacity: 0.65;
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 4px;
  font-variant-numeric: tabular-nums;
}
.painel-msg-bubble-time .read-mark { color: var(--wt-info); }

.painel-msg-deleted {
  font-style: italic;
  opacity: 0.55;
  font-size: 12.5px;
}

/* Message hover toolbar */
.msg-bubble-host {
  position: relative;
}
.msg-actions {
  position: absolute;
  top: -14px;
  right: 8px;
  display: none;
  gap: 2px;
  padding: 3px;
  border-radius: 999px;
  background: var(--wt-bg);
  border: 1px solid var(--wt-border);
  box-shadow: var(--wt-shadow-md);
  z-index: 2;
}
.painel-msg.is-mine .msg-actions { right: auto; left: 8px; }
.msg-bubble-host:hover .msg-actions { display: inline-flex; }
.msg-actions > button {
  background: transparent;
  border: 0;
  padding: 4px;
  color: var(--wt-fg-3);
  cursor: pointer;
  border-radius: 999px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.msg-actions > button:hover { color: var(--wt-fg); background: var(--wt-bg-2); }

.msg-emoji-picker {
  position: absolute;
  top: -52px;
  right: 8px;
  display: flex;
  gap: 2px;
  padding: 4px 6px;
  border-radius: 999px;
  background: var(--wt-bg);
  border: 1px solid var(--wt-border);
  box-shadow: var(--wt-shadow-md);
  z-index: 3;
}
.painel-msg.is-mine .msg-emoji-picker { right: auto; left: 8px; }
.msg-emoji-picker > button {
  background: transparent;
  border: 0;
  font-size: 17px;
  padding: 2px 4px;
  cursor: pointer;
  line-height: 1;
}
.msg-emoji-picker > button:hover { transform: scale(1.15); }

/* Reply quote chip rendered inside the bubble of the replying message */
.msg-reply-quote {
  display: flex;
  flex-direction: column;
  border-left: 3px solid var(--wt-primary);
  background: var(--wt-bg-2);
  padding: 4px 8px;
  border-radius: 6px;
  margin-bottom: 6px;
  font-size: 12px;
  max-width: 100%;
  overflow: hidden;
}
.msg-reply-quote-name {
  font-weight: 600;
  color: var(--wt-fg-2);
  font-size: 11px;
}
.msg-reply-quote-text {
  color: var(--wt-fg-3);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* Inline edit */
.msg-edit-inline {
  display: flex;
  flex-direction: column;
  gap: 6px;
  margin-top: 2px;
}
.msg-edit-actions {
  display: flex;
  justify-content: flex-end;
  gap: 6px;
}

/* Reactions chips below bubble */
.msg-reactions {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-top: 6px;
}
.msg-reaction-chip {
  display: inline-flex;
  align-items: center;
  gap: 3px;
  padding: 1px 7px;
  font-size: 11px;
  border-radius: 999px;
  border: 1px solid var(--wt-border);
  background: var(--wt-bg);
  cursor: pointer;
  line-height: 1.4;
}
.msg-reaction-chip.is-mine {
  background: oklch(0.72 0.16 250 / 0.18);
  border-color: oklch(0.72 0.16 250 / 0.5);
}
.msg-reaction-chip:hover { background: var(--wt-bg-2); }
.msg-reaction-emoji { font-size: 13px; }
.msg-reaction-count { color: var(--wt-fg-3); font-weight: 600; }

/* Reply banner above composer */
.composer-reply-banner {
  display: flex;
  align-items: stretch;
  gap: 8px;
  padding: 6px 8px;
  margin-bottom: 8px;
  background: var(--wt-bg-2);
  border: 1px solid var(--wt-border);
  border-radius: 8px;
}
.composer-reply-banner-bar {
  width: 3px;
  background: var(--wt-primary);
  border-radius: 2px;
}
.composer-reply-banner-body {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  justify-content: center;
}
.composer-reply-banner-title {
  font-size: 11px;
  font-weight: 600;
  color: var(--wt-fg-2);
}
.composer-reply-banner-text {
  font-size: 12px;
  color: var(--wt-fg-3);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.composer-reply-banner-close {
  background: transparent;
  border: 0;
  color: var(--wt-fg-3);
  font-size: 16px;
  cursor: pointer;
  padding: 0 6px;
}
.composer-reply-banner-close:hover { color: var(--wt-fg); }

/* Edit history modal */
.edithist-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.edithist-item {
  border: 1px solid var(--wt-border);
  border-radius: 8px;
  padding: 10px 12px;
  background: var(--wt-bg-2);
}
.edithist-head {
  display: flex;
  justify-content: space-between;
  font-size: 11px;
  color: var(--wt-fg-3);
  margin-bottom: 6px;
  font-variant-numeric: tabular-nums;
}
.edithist-author { font-weight: 600; color: var(--wt-fg-2); }
.edithist-body {
  font-size: 13px;
  color: var(--wt-fg);
  white-space: pre-wrap;
  word-wrap: break-word;
}

/* Attachments inside bubble */
.painel-msg-attach-image {
  display: block;
  max-width: 280px;
  max-height: 220px;
  margin-top: 6px;
  border-radius: 8px;
  border: 1px solid var(--wt-border);
}
.painel-msg-attach-file {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-top: 6px;
  padding: 6px 10px;
  background: rgba(0, 0, 0, 0.05);
  border-radius: 6px;
  font-size: 12px;
  color: var(--wt-fg-2);
  text-decoration: none;
}
.painel-msg-attach-file:hover { color: var(--wt-fg); }
[data-theme="wisertalk-dark"] .painel-msg-attach-file {
  background: rgba(255, 255, 255, 0.05);
}

/* System / bot message — centered pill */
.painel-msg-system {
  align-self: center;
  background: var(--wt-bg-3);
  color: var(--wt-fg-3);
  border-radius: 99px;
  padding: 4px 12px;
  font-size: 11px;
  text-align: center;
  max-width: 70%;
}

/* Ticket history separator (between merged tickets) */
.painel-msg-separator {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 12px 0;
}
.painel-msg-separator-line {
  flex: 1;
  height: 1px;
  background: var(--wt-border);
}
.painel-msg-separator-label {
  font-family: var(--wt-font-mono);
  font-size: 10.5px;
  color: var(--wt-fg-4);
  font-weight: 500;
  white-space: nowrap;
  font-variant-numeric: tabular-nums;
}

/* Composer (compact: pill tabs + inline icon actions + small editor) */
.painel-composer {
  border-top: 1px solid var(--wt-border);
  background: var(--wt-card);
  padding: 6px 10px 8px;
  flex-shrink: 0;
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.painel-composer.is-internal {
  background: oklch(0.65 0.18 60 / 0.08);
  border-top-color: oklch(0.65 0.18 60 / 0.35);
}

.composer-modes {
  display: flex;
  gap: 4px;
  align-items: center;
}
.composer-mode {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 3px 9px;
  font-size: 10.5px;
  font-weight: 600;
  border-radius: 999px;
  border: 1px solid var(--wt-border);
  background: transparent;
  color: var(--wt-fg-3);
  cursor: pointer;
}
.composer-mode:hover { background: var(--wt-bg-2); color: var(--wt-fg-2); }
.composer-mode.is-active {
  background: var(--wt-primary);
  border-color: var(--wt-primary);
  color: white;
}
.composer-mode.is-internal.is-active {
  background: oklch(0.65 0.18 60 / 0.22);
  border-color: oklch(0.65 0.18 60 / 0.55);
  color: oklch(0.82 0.16 75);
}
.composer-internal-hint {
  font-size: 10px;
  color: oklch(0.78 0.16 75);
  margin-left: auto;
  align-self: center;
}

.composer-input-row {
  display: flex;
  align-items: center;
  gap: 4px;
  background: var(--wt-bg-2);
  border: 1px solid var(--wt-border);
  border-radius: 22px;
  padding: 3px 4px 3px 6px;
  transition: border-color 0.12s;
}
.composer-input-row:focus-within {
  border-color: var(--wt-primary);
  box-shadow: 0 0 0 3px color-mix(in oklch, var(--wt-primary) 16%, transparent);
}
.painel-composer.is-internal .composer-input-row:focus-within {
  border-color: oklch(0.65 0.18 60);
  box-shadow: 0 0 0 3px oklch(0.65 0.18 60 / 0.20);
}

.composer-icon-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  background: transparent;
  border: 0;
  border-radius: 50%;
  color: var(--wt-fg-3);
  cursor: pointer;
  position: relative;
  flex-shrink: 0;
}
.composer-icon-btn:hover { background: var(--wt-bg-3); color: var(--wt-fg); }
.composer-icon-btn.is-active { background: var(--wt-primary); color: white; }

.composer-editor-wrap {
  flex: 1;
  min-width: 0;
  display: flex;
  align-items: center;
}

.composer-send-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 32px;
  height: 32px;
  background: var(--wt-primary);
  color: white;
  border: 0;
  border-radius: 50%;
  cursor: pointer;
  flex-shrink: 0;
  transition: background 0.12s;
}
.composer-send-btn:hover { background: var(--wt-primary-hover); }
.composer-send-btn:disabled { opacity: 0.4; cursor: not-allowed; }
.composer-send-btn.is-internal { background: oklch(0.65 0.18 60); }
.composer-send-btn.is-internal:hover { background: oklch(0.60 0.18 60); }

.composer-error {
  margin: 0;
  color: oklch(0.7 0.22 25);
  font-size: 11.5px;
}

/* ---- Mini RichTextEditor variant used inside the compact composer ---- */
/* Quill mutates the .rt-editor element itself, adding .ql-container, and inserts the
   toolbar as a previous sibling. So we target both forms. */
.painel-composer .rt-editor.is-mini,
.painel-composer .rt-editor.is-mini.ql-container {
  background: transparent;
  border: 0;
  min-height: 26px;
  border-radius: 0;
  font-size: 13px;
}
.painel-composer .ql-editor {
  min-height: 26px;
  max-height: 140px;
  padding: 4px 6px;
  overflow-y: auto;
}
.painel-composer .ql-editor.ql-blank::before {
  left: 6px;
  font-size: 13px;
  font-style: normal;
}
/* Hide Quill's toolbar by default — shows only when the user toggles formatting. */
.painel-composer .ql-toolbar.ql-snow { display: none; }
.painel-composer.show-toolbar .ql-toolbar.ql-snow {
  display: block;
  border: 1px solid var(--wt-border);
  border-radius: 8px;
  margin: 0 0 4px;
  padding: 4px 6px;
  background: var(--wt-bg-3);
}

.painel-composer-row {
  display: flex;
  align-items: flex-end;
  gap: 6px;
}
.painel-composer-text {
  flex: 1;
  min-height: 36px;
  max-height: 120px;
  padding: 9px 12px;
  border: 1px solid var(--wt-border);
  background: var(--wt-bg-2);
  border-radius: var(--wt-r);
  color: var(--wt-fg);
  font-family: var(--wt-font);
  font-size: 13.5px;
  line-height: 1.4;
  resize: none;
  outline: none;
  transition: border-color 0.12s, background 0.12s;
}
.painel-composer-text:focus {
  border-color: var(--wt-primary);
  background: var(--wt-card);
  box-shadow: 0 0 0 3px color-mix(in oklch, var(--wt-primary) 18%, transparent);
}
.painel-composer-text::placeholder { color: var(--wt-fg-4); }
.painel-composer-send {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  height: 36px;
  padding: 0 14px;
  background: var(--wt-primary);
  color: white;
  border: none;
  border-radius: var(--wt-r);
  font-family: var(--wt-font);
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  flex-shrink: 0;
  transition: background 0.12s;
}
.painel-composer-send:hover { background: var(--wt-primary-hover); }
.painel-composer-send:disabled { opacity: 0.4; cursor: not-allowed; }

/* Empty state — no ticket selected */
.painel-empty {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 40px;
  text-align: center;
  color: var(--wt-fg-4);
  background: var(--wt-chat-bg);
}
.painel-empty-icon {
  width: 64px;
  height: 64px;
  border-radius: 16px;
  background: var(--wt-bg-3);
  color: var(--wt-fg-3);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 16px;
}
.painel-empty-title {
  font-size: 15px;
  font-weight: 600;
  color: var(--wt-fg-2);
  margin-bottom: 6px;
}
.painel-empty-text {
  font-size: 12px;
  max-width: 320px;
  line-height: 1.5;
}

/* ── Contact panel (right column) ──────────────────────── */
.painel-contact {
  width: 320px;
  flex-shrink: 0;
  background: var(--wt-card);
  border-left: 1px solid var(--wt-border);
  display: flex;
  flex-direction: column;
  min-height: 0;
}

.painel-contact-head {
  padding: 16px 14px 12px;
  border-bottom: 1px solid var(--wt-border);
  flex-shrink: 0;
}
.painel-contact-head-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}
.painel-contact-head-title {
  font-size: 12px;
  font-weight: 600;
  color: var(--wt-fg-2);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}
.painel-contact-hero {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 12px;
}
.painel-contact-hero-info {
  flex: 1;
  min-width: 0;
}
.painel-contact-hero-name {
  font-size: 14px;
  font-weight: 600;
  color: var(--wt-fg);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.painel-contact-hero-sub {
  font-size: 11.5px;
  color: var(--wt-fg-3);
  font-family: var(--wt-font-mono);
  font-variant-numeric: tabular-nums;
  margin-top: 2px;
}

.painel-contact-body {
  flex: 1;
  overflow-y: auto;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  scrollbar-width: thin;
  scrollbar-color: var(--wt-border-2) transparent;
}

/* Tabs */
.painel-contact-tabs {
  display: flex;
  gap: 0;
  padding: 0 14px;
  border-bottom: 1px solid var(--wt-border);
  background: var(--wt-card);
}
.painel-contact-tab {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 8px 10px;
  background: transparent;
  border: 0;
  border-bottom: 2px solid transparent;
  color: var(--wt-fg-3);
  font-size: 11.5px;
  font-weight: 600;
  cursor: pointer;
  margin-bottom: -1px;
}
.painel-contact-tab:hover { color: var(--wt-fg-2); }
.painel-contact-tab.is-active {
  color: var(--wt-primary);
  border-bottom-color: var(--wt-primary);
}
.painel-contact-tab-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 18px;
  height: 16px;
  padding: 0 5px;
  border-radius: 999px;
  font-size: 9.5px;
  font-weight: 700;
  background: var(--wt-bg-3);
  color: var(--wt-fg-2);
}
.painel-contact-tab.is-active .painel-contact-tab-badge {
  background: color-mix(in oklch, var(--wt-primary) 22%, transparent);
  color: var(--wt-primary);
}

/* History list */
.painel-history-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.painel-history-item {
  display: flex;
  flex-direction: column;
  gap: 3px;
  padding: 8px 10px;
  border: 1px solid var(--wt-border);
  border-radius: 8px;
  background: var(--wt-bg-2);
  cursor: pointer;
  transition: border-color 0.12s, background 0.12s;
}
.painel-history-item:hover {
  border-color: var(--wt-primary);
  background: var(--wt-bg-3);
}
.painel-history-item-head {
  display: flex;
  align-items: center;
  gap: 6px;
}
.painel-history-num {
  font-family: var(--wt-font-mono, monospace);
  font-size: 11px;
  font-weight: 700;
  color: var(--wt-fg-2);
}
.painel-history-when {
  margin-left: auto;
  font-size: 10.5px;
  color: var(--wt-fg-4);
  font-variant-numeric: tabular-nums;
}
.painel-history-item-sub {
  font-size: 11.5px;
  color: var(--wt-fg-3);
  line-height: 1.4;
}

/* Attachments list */
.painel-attach-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.painel-attach-row {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 6px 8px;
  border: 1px solid var(--wt-border);
  border-radius: 8px;
  background: var(--wt-bg-2);
}
.painel-attach-thumb {
  flex-shrink: 0;
  width: 40px;
  height: 40px;
  border-radius: 6px;
  overflow: hidden;
  background: var(--wt-bg-3);
}
.painel-attach-thumb img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}
.painel-attach-icon {
  flex-shrink: 0;
  width: 40px;
  height: 40px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 6px;
  background: var(--wt-bg-3);
  font-size: 20px;
  text-decoration: none;
}
.painel-attach-meta {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
}
.painel-attach-name {
  font-size: 11.5px;
  font-weight: 600;
  color: var(--wt-fg);
  text-decoration: none;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.painel-attach-name:hover { color: var(--wt-primary); }
.painel-attach-sub {
  font-size: 10.5px;
  color: var(--wt-fg-4);
}

/* Tab empty state */
.painel-contact-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 8px;
  padding: 30px 10px;
  text-align: center;
  color: var(--wt-fg-4);
  font-size: 12px;
}
.painel-contact-empty-icon {
  font-size: 26px;
  opacity: 0.6;
}
.painel-contact-empty p { margin: 0; }

.painel-field {
  display: flex;
  flex-direction: column;
  gap: 4px;
}
.painel-field-label {
  font-size: 10.5px;
  color: var(--wt-fg-4);
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  display: flex;
  align-items: center;
  gap: 5px;
}
.painel-field-value {
  font-size: 12.5px;
  color: var(--wt-fg);
}
.painel-field-value.is-mono {
  font-family: var(--wt-font-mono);
  font-variant-numeric: tabular-nums;
}

.painel-section-label {
  font-size: 10.5px;
  color: var(--wt-fg-4);
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  margin-bottom: 8px;
}

.painel-contact-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
}
.painel-contact-tag {
  display: inline-flex;
  align-items: center;
  height: 18px;
  padding: 0 8px;
  border-radius: 4px;
  font-size: 10.5px;
  font-weight: 600;
  background: var(--wt-bg-3);
  color: var(--wt-fg-2);
  white-space: nowrap;
}